HSC – Health

Guidance for when bed cards appear missing or blank on the ward whiteboard.

Missing or blank bed cards on the ward whiteboard

Guidance on what to do if you notice duplicate or multiple open admissions on your account.

Duplicate admissions

After merging patient records, the old/incorrect MRN/ID may continue to appear on a ward’s To Come In (TCI) list.

Merged patient appearing in TCI in error

Guidance for customers experiencing PAS messages stuck in a queue or issues with the Aura interface.

PAS messages queuing or aura interface not responding

Connor Baeza

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